Thank you for shopping with Doodle Clothings. We aim to provide high-quality products for kids and pets. Please read our Refund & Cancellation Policy carefully before making a purchase.
1. Cancellation Policy
- Orders can only be canceled before they are processed or shipped.
- Once the order has been dispatched, cancellation requests will not be accepted.
- To request an order cancellation, customers must contact us as soon as possible through our official website.
Doodle Clothings reserves the right to cancel any order due to:
- Product unavailability
- Pricing or technical errors
- Suspected fraudulent activity
- Incomplete customer information
In such cases, eligible refunds will be processed accordingly.
2. Return Policy
We only accept returns in case of:
- Defective products
- Damaged items received
- Incorrect product delivered
Return Eligibility
- Return requests must be raised within 7 days from the date of delivery.
- Products must be:
- Unused
- Unwashed
- In original packaging
- With all tags intact
Products failing to meet these conditions may not qualify for return or exchange.
3. Exchange Policy
- Exchanges are available for eligible products subject to stock availability.
- Customers can request an exchange for:
- Size issues
- Defective products
- Incorrect item received
Once the returned item passes quality inspection, the exchange process will be initiated.
4. Refund Policy
No Refund Policy
We do not offer refunds for regular returns or exchange requests.
Refunds for Defective Products Only
Refunds will only be applicable in cases where:
- The product is confirmed as defective
- Replacement/exchange is not possible
Approved refunds will be processed within 6–7 business days after successful inspection and approval of the returned product.
Refund timelines may vary depending on the payment provider or banking institution.
5. Non-Returnable Items
The following items may not be eligible for return or exchange:
- Used or washed products
- Products without original tags or packaging
- Customized or personalized items
- Products damaged due to misuse
- Certain pet clothing items due to hygiene reasons (unless defective)
6. Return Shipping
- Customers may be required to ship the product back to the provided return address.
- In case of defective or incorrect products, return shipping assistance may be provided at our discretion.
7. Quality Inspection
All returned products undergo a quality inspection process before approval for exchange or refund.
Doodle Clothings reserves the right to reject returns that do not meet policy conditions.
8. Contact Us
For return, exchange, or refund-related queries, please contact us through our official website: